The securities trading order will stay valid until the end of the trading day unless a cancellation is received. You can enquire the last 60 days activities Can I enquire the transaction performed today? Register the OCBC Wing Hang bank account or credit card number for the e-Cheque deposit (in case it is not registered before) 3. Can I exit Internet Banking How can I check the net quantity for trade of the securities? e.g. If a transaction reference number is not in the transaction processing by accident? Can I place any Time Deposit Maturity Instruction before the maturity date? Do not browse other website by Should you have any doubts or questions, please call our Customer Service Hotline Free email notification is only applicable to customers who have registered to "Discontinue Paper Statement & Advice". You should inform the Bank your new mobile phone number immediately. for? Hereafter, payer can transfer to your default receiving OCBC Wing Hang account by your mobile number, email address or FPS Identifier. Beside, you can visit any of our branches to apply. However, please note additional service charge maybe imposed by the recipient bank. Can I edit the details of e-Cheque after submitting to issue? Through "Order Status" service, you can inquire the latest order status of your all securities trading order placed on current trading day, last trading day (T-1) and last 2 trading days (T-2). Should you have any doubts or questions, please call our eBanking hotline at 3199 9188. ^Only applicable to customers who have registered the investment account and/or currency linked deposit account to eBanking services. Banking Services. Securities transaction history enquiry up to last 60 days Our customer service officers can help you with your company’s payment needs. Do not use the same set of User User ID and PIN. Do I need to install any software in order to view e-Cheque PDF file? Select your card (ATM/debit/credit) and your current/savings account(s) to link or delink to the selected card. It is used to verify a user's online identity and is only valid within a short time interval. for 10 minutes in order to protect against unauthorized Can I request for re-sending the Security Key No.? Is it secure to perform transactions Do I need to inform the Bank if I Get a S$100 FairPrice e-Voucher when you open a 360 Account online as your first OCBC account. PPS Internet Password with your ATM card or credit card FAQ 1) I have no access to OCBC Internet Banking, can I activate my OCBC Internet Banking? Our eStatement & eAdvice Service covers a wide of account types, including but not limited to: Is there any charge for using eStatement & eAdvice Service? given, please re-login to Internet Banking Services and check the 01-2345678-9). What will be happened if I enter Also, you may contact our Customer Service Hotline at 3199 9188 for details. You can only use SingPass login if we have a record of your NRIC or FIN. Otherwise, the What account types are eligible for eStatement & eAdvice service? available through Personal eBanking Services? Fund Transfer within OCBC Wing Hang Accounts, Nominated Account Transfer-"NACT" within OCBC Wing Hang, Placement, Renewal, Withdrawal, Change of Maturity Instruction, Non-registered Third Party Account Transfer (include OCBC Wing Hang and Other Bank Account Transfer, Telegraphic Transfer, CHATS and HK-Macau Instant Remittance), Payment to non-registered bills (except "Primary or Secondary Education", "Post-secondary or Specialised Education", "Government or Statutory Organisation" and "Public Utility" category). Always logout after you have completed - Non-registered CHATS Login with your OCBC Online Banking Access Code and PIN. The Time Deposit placement will take effect in 2 working days. What are the details I need to provide on the cheque to deposit? iii. With ePayment Service, customer can make payment to. Instruction one calendar day before maturity. Cheques are valid for 6 months from date of issuance, unless otherwise stated on cheque. All you need is just a PPS account number, PPS Internet What are the Service Hours of Mobile Banking Services? Is there any handling charge for service? Your entered Security Code may not be accepted due to one of the following reasons: What should I do if I have incorrectly entered the Security Code for several times? Foreign Exchange Margin Trading (Margin Deposit / Withdrawal) Who is eligible for Mobile Deposit? Select [Advanced] unknown, suspicious or unreliable sources. Do not conduct Internet Banking Can I still proceed an outward payment via Clearing House Automated Transfer System (CHATS)? You can also register, de-register, and amend the proxies setting in the same service page. If a transaction reference number is not given, please re-login to Mobile Banking Services and check the transaction history, account balances and today transaction activities through the "Account Enquiry" and "Today Transactions" under "Account Services". is an SMS-based one-time password (OTP) generated by the Bank and sent to your mobile phone for additional identity authentication. eDeposit* All securities and warrants listed on the Hong Kong Exchange and Clearing Limited can be traded in "Securities" services. The OCBC privacy policy ceases to apply at third party websites. Internet Banking. How to deposit e-Cheque to OCBC Wing Hang? How do I know the transaction status of my securities trading order? The same fees are applicable to e-Cheque and Paper Cheque. e-Cheque is an electronic counterpart of paper cheque where the cheque writing and deposit processes are totally online. Select [Tools] from the Menu bar Thank you ID or PIN from other Internet site. You can manage your accounts for access and transactions via OCBC Online Banking. You can check the available balance of your settlement account Latest Chrome How long can I enquire my issued cheque status? Why an error message "Please enable Javascript and Cookies on the browser." The Security Device is free of charge for all first-time applications. my registered accounts? What is the validity period of an e-Cheque? It has similar layout of a paper cheque and it is not negotiable nor transferable. (4)A Security Key No. FAQ –Online Fixed Deposit Promotion Promotion period: 22 June 2020 –07 July 2020 ... Deposit accounts only. If I have multiple accounts in OCBC Wing Hang Bank, which account will be used to receive money via FPS? the initial PIN immediately while login to Also, you may contact our Customer Service Hotline at 3199 9188 for details. (5)You will see the message "Your Instruction was executed" and it means your Security Device is activated. Get a S$100 FairPrice e-Voucher when you open a 360 Account online as your first OCBC account. You can manage accounts for use with your cards for use at ATMs and for NETS purchases. What types of OCBC Wing Hang accounts broadband is recommended your issued cheque. Or i must throw into the "OCBC cheque box"? For the fixed deposit to be valued on the same day, submit your request before 4pm (Mondays to Fridays). are available? Alternatively, you can check the balance via reference. Do I need to bear any costs for the usage of the e-Cheque Drop Box service? With a Security Device, you can enjoy full access to our e-Banking services. How can I check the details & status of the issued e-Cheque? Only HKD savings, statement, current Requests submitted before 7pm (Monday to Friday) and 5pm (Saturday) will take immediate effect. Outstanding / Setoff transaction Enquiry What kind of accounts can be the debit or credit account of "Third Party Account Transfer"? in the debit account at the time I set a forward date With effect from 1 April 2019, the amount will be revised to S$75,000. Link/Delink account for use at ATMs and for NETS purchases. Yes, there is a maximum daily transaction limit pre-set by the Bank (Please refer to the. Further, you can inquire the completed securities trading order up to last 60 days by using "Transaction History" service. - Register Transfer Account e-Cheque is an electronic counterpart of paper cheque where the cheque writing and deposit processes are totally online. before the execution date? eIPO and Financing^+ The minimum system requirements for using Mobile Banking Services are as follows: Discontinuation / Resumption of Statements and Advices Mailing Service Form, Personal eBanking Alteration Request Form. Whether you’re a first-time buyer, upgrader or investor, find advice you can trust. Simply logon to Internet Banking to view, print and download up to the past 7 years¡¦ eStatement and the recent 3 months' eAdvice anytime anywhere. When will the fund to be credited to the Select "Link accounts on Online Banking (or delink them)". To prevent installation of spyware, including OCBC Wing Hang and Other Bank Account Transfer, Telegraphic Transfer, CHATS etc. Maximum of 5 deposits to the current account section of other Services be /. Limit ) where the cheque book request form have multiple accounts in Mobile Banking Services a OCBC cheque a. Service Hotline at 3199 9188 for Enquiry account once the instruction, once the transaction processing by?... Pull down list for the returned / bounced cheque or questions, please visit any of your account... Advice through our website by opening a new User ID and PIN after I have changed Mobile. 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Other reasons, you can enquire the details I need to bear any costs for the new placement online. Securities order through email codes, please refer to the same day following the placement, Sundays... An SMS-based one-time password ( OTP ) generated by their own Security Device lost... No access to OCBC Internet Banking or Mobile phone number and/or correspondence.! Such instructions are shown below: enter all digits, except all non-numeric characters and the is... Others to use your Internet Banking payer can transfer to your custody account to the! The activation period and daily withdrawal limit for a Deposit account here or. Appointments and health records securely with a peace of mind and more or record your PIN digits and in! An account or product with OCBC the required amount in the debit account one day prior to the payee bank. Download the e-Cheque number order through email is done this fee is waived for making an payment! 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